What a great spa! The staff is very knowledgeable, professional and I was able to get a last minute pedicure. Perfect end to my day!  Gennipher W. on Facebook 10/31/16

I was very pleased with my full body massage! Victoria was very nice and knew exactly what to do....thanks look forward to coming again soon....  Cynthia J. on Facebook 10/30/16

I had such an amazing experience at Tranquility Salon and Spa. I came in for the Tranquility Retreat so all I knew was that I was going to be there for half of the day. I had never been there before so I wasn't sure what to expect and my experience couldn't have been better! My massage was with Leslie, facial was with Rachael and manicure and pedicure were with Kelly. I adored all 3 of them and would highly recommend each one of them. I wish I wasn't moving because I would definitely make Tranquility Salon and Spa my normal go to spa!  Maggie B. 10/24/16

I needed a massage desperately after caring for my husband who is presently a patient at Frazier Rehab. Veronica was my masseuse and she was a 10!! Kind, caring and professional. The massage was great and I look forward to returning for another massage.  Norrie O. 10/22/16

The customer service, the service and the knowledge from the staff is impeccable from all areas of this salon. I will not only return but will encourage all my friends and family to as well.  Kym V. B. 10/21/16

This was my second time having my hair cut by Amber. She's great! Friendly, professional, and talented are a few words that describe her. I will definitely return to her for my hair maintenance!  Kelsey M. 10/20/16

Rachel was not only awesome enough to take me in at last minute but she turned a disaster into a fun filled evening. Thanks Rachel!  Sondra A. 10/19/16

Great spa day!  Ashley R. 10/16/16

Truly best massage I've ever had thx!  Sharon K. 10/12/16 

Leslie gave a fantastic massage! She was also very professional and I would use her again in the future! I am really looking forward to using some more of their services, although I do feel their pedicure and manicure is a bit expensive.  Jeanette F. 10/4/16 

It was great!! The person who gave me the massage did an amazing job and she was professional.  Dominique L. 10/2/16

I have had very pleasant experiences at Tranquility Salon and Spa. All of the staff from the front counter, the massage therapist and beauty consultants are friendly and courteous. I continue to go back because of the positive experience.  Anonymous 9/27/16

Cindy is awesome! She cuts my hair exactly how I wNt it. If I ask for an inch off that's all she takes off. Not 3 inches like some stylist do.  Anonymous 9/23/16

Rachel was awesome...she was so sweet and special and did a fantastic job. I was so relaxed and I believe she has made me realize I need to spend time and money on myself for once.  Posted on Facebook by Kenason M. 9/19/16

Great service with a very comforting atmosphere!  Anonymous 9/14/16

Katie and Khira are great! If you are in Louisville or recently moved there you definitely need to go see these guys.  Nicole U. 9/14/16

I needed an appointment last minute and they were able to accommodate me. I needed a color change and the staff there was great. My color was wonderful as well. Anonymous 9/10/16

My massage with Leslie was a great experience. She was amazing and knowledgeable. I have already shared her name with several people. My pedicure was suppose to be upgraded. It seemed much less than what I've experienced in the past for the price. However the polish was lovely and Elena was kind. Terrey 9/9/16

Amazing staff! Every time I walk in the door there is always someone to greet me with a smile and offer me and drink or coffee which is great! Cindy is the absolute best! Thank you thank you thank you!!!!  Ashlyn 9/7/16

My first experience with Tranquility Salon and Spa was wonderful! I got a 60 deep tissue massage from Victoria and she was amazing. So attentive and respectful. I wish she would have given more professional advice at the end of the session but otherwise, she was excellent! I also got to meet the owner of the salon and spa and he was so accommodating and welcoming. I will definitely be back for more massages, and who knows, maybe more!   Lauren 9/6/16

I have had a couple massages with Victoria and she is amazing! Not only does she listen to your needs, she'll find areas that need worked on you didn't even know about!  Kristen H. B. 9/5/16

Amber is an amazing colorist and stylist! Her 1 2 curling trick is key to being a successful 28 year old Woman who can now curl her hair. She is an asset to the salon and she will further your business and clientele with her excellent work and knowledge of hair and of Course, Kevin Murphy! Audrey 9/3/16

Rachel is very knowledgeable and gave me a great haircut (just what I asked for).  Stefanie 8/30/16

Kelly did my manicure and I absolutely loved her!  Olivia 8/29/16

Rachel was amazing! I will definitely be back.  Kelly 8/29/16

I had a wonderful massage with Dawn- left there feeling refreshed and renewed. Dawn was very thorough asking about any issues I had or problem areas to know how to focus the treatment for me to receive the best benefits and results. I will definitely repeat this next month- and if I book the next appt before leaving- I get a discount- win win. Thanks Dawn!  Sharon 8/25/16

Dawn is the best massage therapist ever!!  Carlotta 8/25/16

I can't say enough good things about this place! I went because my uncle gave me a spa day for a graduation present and because I am having a lot of pain in my neck and shoulder, so I wanted to get a massage. I figured while I was there- I'd get my hair and nails done too. Amber did my hair and I really love it! She was patient as I described what I wanted and help to come up with solutions to my anxieties. Elina did my manicure and pedicure and was very kind throughout the process, even putting up with my ticklish feet! Victoria was my massage therapist and was so incredible. She really listened to where I was feeling pain and wanted to help. She worked just on what I needed her to and was so kind through the whole process! And then this morning when I woke up with pain again, I called Tranquility and they squeezed me in to get seen for some relief. Victoria and a manager whose name escapes me were both so knowledgeable and helpful. They explained some of the things that might be contributing to my pain and gave me samples of some stuff that may help.  Jessie R. 8/19/16

Everyone was so nice and timely. I had a relaxing day.  Anonymous 8/16/16

Victoria is an awesome massage therapist! She works wonders, especially on my neck and shoulders!! Marie S. on Facebook 8/13/16

Kelly was AMAZING!! Super Sweet and took SUCH good care of us!! I will be back!!  Julie 8/9/16

Amber did a fantastic job on my cutting and coloring my hair. She was very patient and thorough. I would happily recommend her to other friends and family. Cathy 8/8/16

Had a massage and spa pedicure/pedicure, chose the package. All services were great! Spa staff were very nice, established was clean and welcoming.  Anonymous 8/5/16

Tranquility never fails to make me happy. Thank you Victoria for an amazingly relieving massage. I enjoyed every minute of it.  Sanaya B. 8/1/16

Great service as usual!  Anna M. 7/20/16

First visit to a spa, and I will definitely be back. Friendly, professional staff, and I feel very pampered. Great experience!  Sheryl H. 7/20/16

Cindy was great to work with. After a traumatic hair cutting oopsie by a less experienced hairdresser at a run of the mill salon, I was nervous about getting my hair cut again (especially since it is already so short). Cindy took the time to listen to me, validated what I wanted/needed out of a hair style, and talked through a plan with me for getting back to my desired style. I can't wait to go back.  Amanda P. 7/19/16

Today was my first experience with this company. I had great service! The atmosphere is inviting and calm, and so is the staff. I have already booked my next massage. I was well taken care of, treated like a queen, and was hooked before I left. I highly recommend Tranquility Salon and Spa. I can't wait to try out their other services. Also, I arrived early for my appointment and was taken back early as well. No wait time. Awesome job!  Angela W. 7/13/16

I really liked Dawn. So much that for my first time to visit, I have scheduled a repeat appointment. The front desk lady was rather disappointing. She greeted me and told me that Dawn was coming. Made sure that my gift certificate was entered and informed me that my kids had also taken care of the gratuity within the gift certificate. But then, nothing, no prep, no paperwork to fill out (every spa I have been too, local & in my travels) have all had me fill out medical paperwork. Then after nothing, I found a seat on my own. All of the other spas I've been to offer water before such a long, intense massage or at least take you to a waiting are to get your own. When Dawn came out, we walked past the area where the quiet, subdued lighting was, along with water, tea etc. Being my first time, it would have been nice if I was led back here to wait my turn. So my rating of how I was treated is more reflective of the front desk, not of the masseur. Dawn was excellent, covered medical issues before beginning & described everything to take place. She was responsive when I requested less pressure etc. I look forward to my next massage with her.  Jennifer J. 7/12/16
Tranquility Reply: That particular receptionist is no longer an employee here.

Victoria was wonderful, very pleasant and very good at finding the areas you need worked on! Can't recommend her and the salon enough! Thanks Victoria!"  Posted by Dale C. on Facebook 7/8/16

I just had a massage with Dawn. She was very professional and it was wonderful!! Very nice atmosphere. Hope H. 7/3/16

I wish that they didnt take away the massage chairs for pedicures. I was happy with my services.  Crystal C. 7/3/16
Tranquility Reply: We are in the process of looking for quality and comfortable pedicure units with massage and hope to find something soon.

I go to Rachel and have been so happy with her. Rachel is very talented and personable and I always enjoy having my hair done by her. My hair looks better now than it has in a very long time. Also, as a bonus she is really very efficient and quick.  Tammy C. 7/1/16

Mike is very professional and I appreciate him for that. I have had a wonderful experience each time Mike has given me a massage.  Beverly W. 6/29/16

Dawn provides a great massage. I feel much better now! :-)  Anonymous 6/29/16

Thanks to Cindy for all the hard work you did to try to get me exactly what I wanted. Debi H. 6/24/16

I had a wonderful time today at Tranquility; Leslie is a wonderful massage therapist and she really listened to my needs! As a first time customer, I'm always nervous going to new places but everyone there was very welcoming and made me feel right at home.  Kacy B.E. 6/23/16

Very much enjoyed my massage.  Anonymous 6/19/16

Great salon and spa!  Anonymous 6/17/16

The salon's customer service skills and professionalism were excellent!  Susan H. 6/13/16

Got a wonderful massage from Leslie.  Jamie B. 6/8/16

Great place to relax! Very friendly, super nice to customers, great services overall!!! Love it!"  Ashlyn T. 6/6/16

Great experience. Had a 90 massage well worth the money. Very nice and pleasant staff.  Jenny H. 6/3/16

I know there is a lot of time to get my hair colored, highlights and cut. I am always surprised how expensive it is. Cindy is so good at what she does I will always have her do my hair.. Michelle D. 6/2/16

My mother in law received a package for her birthday so I decided to tag along. So glad I did. This is by far my greatest experience and I've had a lot of massages. Victoria gave me the massage and after a fun and strenuous weekend she did indeed make me feel relaxed and worked out any tension I had. Rachel gave me my facial and WOW for my experience here too. My husband is active Navy so we move a lot. I will be back here when we visit family. Thank you so much for your kindness!  Anonymous 5/31/16

The very best place to relax and get pretty. I know where this gem is now so each time I'm in town I will be sure to book a spa date. If you haven't had the pleasure of visiting you must give them a chance to pamper you. You will not be disappointed.  Amy H. 5/31/16

This salon is quiet, serene and relaxing. The staff is professional and always friendly. I have always had a great experience!  Shelly 5/26/16

Rachel is wonderful. Strongly recommend her!  Kim 5/23/16

My son gave me their Mother's Day special. The staff is very friendly and helpful. I thoroughly enjoyed my massage from Leslie. And manicure and pedicure from Elena. You don't feel like you are a number. Will definitely recommend to my family and friends.  Nonie 5/20/16

Enjoyable time spent at Tranquility. Relaxing facial followed by hair cut and style- perfect combination as that Cindy does get in a good scalp massage with that facial so the hair is a mess- but it feels so good. Walked out of there ready for a concert with friends.  Sharon 5/19/16

Amber was so patient with my wiggly 3 year old when cutting my hair. We had a great time and got two great haircuts.  Kelsey 5/19/16

Great experience! My girlfriend and I both had full body massages and facials. We both were beyond pleased! If I ever visit Louisville again, I will definitely come back to Tranquility!  Deanna 5/5/16

Amazing first time experience! Will definitely be returning!  Marie 5/4/16

This place never disappoints me. Leslie's massage was awesome. The employees are all very friendly. Some spas are very ritzy and snobby and make you feel like you don't belong there. Not this place!! They make you feel very welcome and special.  Melanie 5/4/16

My First visit and Cindy did a great job on my hair! I've booked my next visit.  From a Happy Client 5/3/16

Wonderful relaxing atmosphere and excellent service.  David 4/27/16

I had an 11:20 pedicure appointment today (4/26) not sure who with, but when I left the salon at 11:40, she still had not arrived there (she wasn't even in the building). When the front desk called her on her cell to see where she was, I could tell she didn't know she even had an 11:20 and was leaving wherever she was to get there. Very disappointed are the only words I have. I really enjoy coming there, but this definitely has changed my mind.  Mary C. through e-mail on 04/26/16
Tranquility response-"We were as shocked and surprised by this error and accept full responsibility. We have also apologized and made it up to Mary."

Rachel has been doing facials with LED Microcurrent and Microdermabrasion for the last 2 months along with using the Eminence products she recommended at home, the results have been amazing! My skin is so smooth with less break-outs and my acne scars have noticeably faded. I highly recommend Rachel for any skincare service!  Amie M. on Google 4/22/16

I was in there last week to get a full body massage and it was a very bad experience. I feel like the therapist did not have a good flow. She skipped some parts of the body and only massage half my arm, it was not consistent with pressure and it gave me a terrible headache for a few days. Usually after a massage I feel great for several days but not this time. Did not feel relaxed when I left.  Crystal C 04/21/16
Tranquility response-"Unfortunately, we cannot do much after the fact except to give the client a complimentary service with a different massage therapist and hope that it will be a more positive experience. This is also why we give all our clients the opportunity to see the same therapist."

Bought myself a spa package including a massage, facial, and mani-pedi. When I came in, somehow the system had deleted my appointment. BUT they rectified it quickly and got me in for all the services I wanted. Everyone who worked on me was awesome. They thoroughly explained everything they were going to do beforehand so I would know what was coming next. They did let me know about products, but much better than most other places where you get a 'hard sell' approach. It was mostly just to let me know what they were using on me and that it was available. Awesome experience! Hope to go back soon.  JustAmy on Google 4/15/16

I feel so much better after my massage. I didn't mind too much coming back to work.  Tonya on 4/14/16

Great service and experience!  Alicia 4/12/16

The furniture in the waiting area needs to be cleaned or replaced. Worn/dirty cushions and rugs, a cluttered retail area, and music that was anything but relaxing detracted from the total spa experience. Your website should also be updated to accurately reflect therapists hours and various salon services costs.  Susan 04/09/16
Tranquility response-"We are in the process of updating all of our furnishings and creating a more relaxing waiting environment for our spa guests."

My mother in law and I had signature organic facials and spa mani/pedis scheduled. My facial experience with Rachel was absolutely wonderful. Everything I expected and more. My mother in law, however, had her facial with Cindy and although the facial was fine she did not receive any of the massage therapy that was supposed to be included in the service. I received a thorough scalp massage as well as hands, arms, shoulders and neck. I also was told I would receive a package price due to the number of services I booked. When I reviewed my receipt later I saw that I was charged full price for all the services we received. On a positive note, the manager did comp my mani/pedi for a later date since a nail person had to leave early due to illness. The staff was friendly and professional and again, Rachel was fantastic.  Becky P. 4/6/16
Tranquility response-"We appreciate the feedback and have made it up to Becky and her mom."

Amazing!!! I felt like a million bucks. Everyone was friendly.  Shay 4/4/16

Totally relaxing! I had a full day at the spa. The entire staff was friendly and went out of their way to be sure I was enjoying myself. I felt like I was at home, this was my first visit but definitely will not be my last one.  Martha O. on Spafinder 4/2/16

Dawn was very professional!  Anonymous 04/01/16

This was the most relaxed I have been in a long time. Each person was friendly and caring. They were also very professional. I look forward to my next visit.  Martha on Mysalon.com 4/1/16

Excellent customer service and the salon was very clean and tidy. Donna on 3/31/16

I had 2 bad experiences with this salon and haven't been back over a year. I'm glad I decided to give it another chance. Rachel was awesome. She's friendly and professional. I had facials done by Oksana before and I'm sad that she's no longer working there but Rachel has restored my faith. If it wasn't for her, I probably wouldn't be back. And the Office Manager assured me that I should give Rachel a chance. I'm glad I did. Between the Office Manager and Rachel, I might consider returning.  Anonymous 3/26/16

I most enjoyed your scent free environment. Also, the nail care was the most professional. Kelly was able to accommodate my needs as a Massage Therapist.  Mary Dan 3/22/16

Dawn gave me a full body massage that was wonderful. Best massage I've ever had!  Anonymous 3/21/16

I have my hair done there all the time and love it. The massage I expected to be more relaxing.  Anonymous 3/20/16
Tranquility response: "We ask all clients to be very specific if they prefer a therapeutic or relaxation massage. Our therapists customize each massage to what they believe is the client's preference."

Everyone at Tranquility was amazing. So nice and a pleasure to be around. They made our spa day a very relaxing and enjoyable afternoon. Thank you to everyone there!!  Susan 3/19/16

I have been coming to Tranquility once a month for quite a while for a spa pedicure by Elina. It is always a treat, and I always leave feeling pampered. Elina is sweet and friendly, and the rest of the staff is terrific as well. My only criticism would be that the pedicure chairs need to be replaced. They are old, and not the most comfortable to sit in for the length of a spa pedicure. Otherwise, Tranquility is a wonderful place to go for pampering. 3/12/16

On time, efficient. Very knowledgeable and experienced massage therapist. Worthwhile experience. 3/9/16

I was hesitant when I first walked in the door about the type of service I would receive... The chair and couch up front are worn and it looks more like a nail salon than a spa that also offers massage and facial services. While the look when I walked in was not what I expected of a spa, the staff were incredibly friendly and the services amazing! I will definitely be back and am glad that I didn't judge the book by its cover! 3/3/16
Tranquility note: We are in the process of making changes and improvements!

Consistently excellent. Friendly and professional service.  Linda 2/27/16

Had a great massage with Leslie on Friday. They were so accommodating. I would definitely recommend. Hope B. H. 2/23/16

Great experience!  Greg on 2/22/16

I enjoyed my experience. My husband treated me to the whole spa experience. My full body massage was extremely relaxing. My mani-pedi was okay. The facial was rejuvenating. The only down fall would be was I also got the lunch and I felt award eating it because I was at a little table in the hall area where everyone walked by you. So it was kind of uncomfortable with people walking by you while you are eating, so I felt the need to rush my lunch. Other that I was so relaxed afterwards I needed coffee to finish the rest of my day out! :)  Micha C. on 2/18/16
Tranquility Response: "We try our best to avoid disturbing clients when they are enjoying lunch but have recognized the problem, and are in the process of creating a private room for this service to avoid any disturbances."

I adore Cindy! Thank you so much for a long overdue facial!   Lori 2/16/16

Loved my facial! I always leave this spa looking radiant and fresh. Thank you!!  Cory 2/15/16

Tranquility always provides me with wonderful service. And that's what will keep me as a lifetime customer. Thank you for all you do. Ps. I hope I completed the survey above correctly. It should be 10's across the board (10 being the best).   Deanna 2/14/16

I like to have a Zen moment when I get a massage. Sometimes the noise in the hallway from people talking and doors closing are distracting in the rooms where people are getting massages.  Joni  R. 2/12/16
Tranquility Response: "This is of great concern and we are sorry for the noise that comes occasionally from other guests. We strive to give all of our clients complete satisfaction, and are working to improve the ambiance in the spa area and add new methods to decrease the noise carry-over from the hallway."

I love the way my hair looks after my service. My hair is cut exactly how I want it. If I ask for an inch off the length then that's what I get. I feel every time I get the same service done the price is different. For me, it's expensive but I get my hair done right, so I guess it's worth it.  Anonymous 2/9/16
Tranquility Response: "Our prices are the same for every service and for each stylist. We did raise our prices back in September 2015 by about $5 to cover increases in product costs. The only increase may come from add-on services such as additional color or a conditioning treatment, which should have been discussed with you beforehand for approval."

My friend and I had a day spa which was really nice. I loved the body massage, facial and nails. Excellent .... Thank you.  Connie F. 2/8/16

Relaxing afternoon with Cindy for a facial and hair makeover. Left feeling great and so relaxed. Love this place!! Returning soon for a massage with Dawn.  Sharon 2/7/16

Great massage and mani/pedi! Looking forward to coming back!  Beverly W. F. 2/6/16

Thanks for your time & patience Cindy...I'm holding out to see if I made the right choice on color. Never had a stylist so informative.  Teresa C. 2/3/16

Awesome experience! Cathy 1/30/16

I really enjoy every time I visit the salon. The service is great. Staff is wonderful and the products are the best. The only thing about today was that I learned that some of my points were lost due to being told I inaccurate information last month. If I had known they were going to expire then I would have used last month when I was there. Other than that issue I really love the salon.  Anonymous 1/30/16
Tranquility response: "We appreciate the feedback and have taken steps to correct this from happening again."

I could not have been more pleased with the experience I had today. Extremely happy with all 3 technicians that I dealt with.  Susan B. 1/29/16

Rachel does an amazing brazilian wax! She makes it quick and as painless as possible. I will never go to another person now that I've found her! Kelli 1/25/16

I highly recommend Leslie for massage.  Andrea 1/23/16

I got a gift certificate for my birthday and I could not be happier with their services. Renee's facial was more than delightful and I also enjoyed my hot stone massage! What a lovely and friendly place! Adrienn C. 1/23/16

A very relaxing and professional experience!!  Jackie 1/12/16

Tranquility Spa & Salon is the only Spa for me. The service is top notch, the staff is friendly and very helpful. Mary Ann S. 1/12/16

Dawn was Absolutely Amazing. I already scheduled another appt.  Nicole C. 1/10/16

Don't enjoy conversation during massages but good other than that.  Emily 1/5

At Tranquility we value all feedback both positive and negative.  If you have had a service with us and would like to submit comments, please click here.  We are grateful for any positive comments submitted on these web sites: Google, Yahoo, CitySearch, YellowPages, InsiderPages, SpaFinder & Yelp

To see additional reviews and comments, please click on this link

Write a review of your recent experience at Tranquility and be entered to win a $25 gift certificate!

Your Tranquility

Gift Cards

At Tranquility our spa packages are good for at least one year and can be used over separate days. Additional services can be added to a package at a 10% discount. On packages for groups of three or more please call for pricing and availability.


Your hair is as important to us as it is to you. Whether it's a great cut or a change in color, our experienced stylists will work with you to achieve the look that you want to make you look your best and feel great.


We offer an intimate & personalized service without the "assembly line" or high sales pressure that you may sometimes experience at other salons and spas. Our loyal clientele appreciate the wide-range of quality personalized services performed by a professional & experienced staff.