About Us

../images/files/New Wait Area3.jpgTranquility Salon and Spa is a full service salon and spa in an intimate, serene atmosphere. We are located in Dorsey Plaza at the intersection of Shelbyville Road and Dorsey Lane, between Hurstbourne and Blankenbaker. There is convenient parking directly in front and we are fully accessible to the handicapped. We accept Visa, MasterCard, Discover, American Express, and ApplePay as well as checks, cash, Spa Week, Spa Wish, and Spa Boom gift cards or certificates.

At Tranquility we will do our best to schedule your appointment for the ideal day and time.  We can often accommodate walk-ins on the same day, but suggest reservations, especially for Friday, Saturday and Sunday.

We require all clients to provide a valid credit card to keep on file for our cancellation policy. We ask this if you also have a gift certificate on file. 

First time clients should plan to arrive 10 minutes prior to their scheduled services to complete a one-time client intake form.

Groups

We can typically accommodate groups of up to three who would like to have multiple services at the same time. It is preferable to schedule these services in advance and to call us for exact scheduling availability. We cannot book groups by e-mail. For groups of four or more, please call to discuss options.

Loyalty & Rewards Programs

At Tranquility, we reward our clients with bonus points that accrue with each service or product you purchase.

You can redeem points towards the purchase of any services or products. In addition, we will send you special notices about ways to receive additional points when you make a referral, purchase a new product or get a new service. Points can be redeemed only Sunday-Thursday.

As a regular client, you will also receive:
    A 20% Happy Birthday discount on all services or products within one month of your birthday.
    A monthly newsletter with exclusive specials and discounts.

Referrals:
When you tell a friend or relative about Tranquility you each receive $10 off your next visit and they do as well.

As a regular client, we will also send you special discounts for future services as well as updates on new products and services.

Cancellation Policy
We will see that you start your services at the appointed time so you will receive the full quality of service promised. If you are running late, we appreciate a call and will do our best to fit as much of the service as possible in the time remaining.

If you are unable to keep your scheduled service, we ask for at least 24 hours advance notice so we can reschedule the time slot. If you are unable to make your scheduled appointment, we will charge your credit card or gift certificate 50% of the service(s) missed.

We require a credit card to hold appointments for all new clients and groups of two or more even if you have a gift certificate. Please be sure to cancel within 24 hours in order to avoid a charge of 50% of the scheduled service(s).

Address:
10294 Shelbyville Road in Dorsey Plaza
Louisville, KY 40223
Click here for a Map


Phone: 502-254-2582

Email: yourtranquility@outlook.com

Hours: 

Monday: 9:00 am - 6:00 pm
Tuesday-Thursday: 9:00 am - 9:00 pm
Friday: 9:00 am - 6:30 pm
Saturday: 9:00 am - 6:00 pm
Sundays: Open 12:00 Noon - 6pm for Massage and Nail services by appointment only.

We are open for many holidays depending on staff availability, but closed on Thanksgiving, Christmas, and New Year's.

Tranquility Salon & Spa Staff

Employment Opportunities


Your Tranquility

Gift Cards

At Tranquility our spa packages are good for at least one year and can be used over separate days. Additional services can be added to a package at a 10% discount. On packages for groups of three or more please call for pricing and availability.

Salon

Your hair is as important to us as it is to you. Whether it's a great cut or a change in color, our experienced stylists will work with you to achieve the look that you want to make you look your best and feel great.

Spa

We offer an intimate & personalized service without the "assembly line" or high sales pressure that you may sometimes experience at other salons and spas. Our loyal clientele appreciate the wide-range of quality personalized services performed by a professional & experienced staff.